I placed an order 8 days ago (Order #BC-88291) and still haven received it. The tracking shows it left the warehouse but hasn moved in 3 days. My son has a competition next weekend and really needs this. Can you help locate it or expedite a replacement?

I ordered the purple magnetic cube but received an orange one instead. I really wanted the purple for my collection. Can you cross-ship the correct color and arrange pickup of the wrong item?

After about 2 weeks of use, my Pro Cube started making a clicking noise during fast solves. It is not performing as smoothly as when I first got it. The cube is still under warranty. What are my options?

My Starter Bundle arrived but the timer was not in the box. The box clearly had space where something should have been. I have photos if needed. Can you ship the missing timer ASAP?

I coach the Westview Middle School speedcubing club (32 students). We want to place a bulk order for 30 standard cubes and 10 lubricant sets. Is there a school/club discount available? Need delivery before end of June.

The lubricant set I received smells chemical and my daughter is sensitive to strong odors. I would like to return it for a full refund. The product was purchased 10 days ago.

Does your magnetic cube work with the GAN stickerless color scheme? I prefer stickerless cubes but love the magnetic feel. Are there any compatibility issues I should know about before ordering?

I have a national competition in 5 days and my Competition Cube has been stuck at the regional hub for 4 days. The tracking has not updated since it arrived there. This is urgent - I need that specific cube for the event.